Shipping policy

SUMMER SHIPPING:

Summer shipping is effective from May through the end of September (possibly into October depending on temperatures). During this time, we will only be shipping candles and melts Monday-Wednesday. We want to avoid your package from sitting in a hot warehouse over the weekend and potentially melting... We want your package to arrive to you in as close to perfect condition as possible! Thank you for understanding!

PROCESSING TIME:

The time needed to prepare an order for shipping varies. In most circumstances, your order will be shipped out within 3 business days.

ESTIMATED SHIPPING TIMES:

3-5 business days after 72 hour processing time.

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office, I have no control over how long the package will take to arrive. I am not liable or responsible for any delays caused by USPS or UPS.

I always want to make sure that you receive the order that you paid for. If you have any concerns with the status your order, please contact me at zyelcandlecompany@gmail.com